AI agents · Omnichannel · 24/7

AI agents that serve, sell and resolve 24/7

We do not sell a bot and walk away: we operate an agent infrastructure monitored 24/7. A single agent serves, qualifies and books across all your channels, and also handles internal tasks in your operation. It replies instantly on WhatsApp, Instagram, Telegram, Messenger, your website and your online store, while our monitors make sure nothing goes down.

tumarcaviral.com official Kommo Partner Official Kommo and Meta partner · More than 100 clients on 3 continents
One agent, all your channels
Appointment bookedNo human intervention
What your agent does

Serves, qualifies, books and escalates to your team

This is how your agent works from start to finish. Tap each step and see what it does, which systems it uses and what result it leaves.

01

The message comes in

The customer writes on any channel. The message is immediately recorded in the CRM as a contact and conversation, before the AI does anything. Nothing gets lost, even if the agent fails.

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ResultNothing gets lost, even if the agent fails
Omnichannel

All your channels, one agent

WhatsApp, Instagram, Messenger, Telegram, your website, your store and more. One agent and one history, no matter where they write to you from. Hover over each channel to see what it does.

WhatsApp

Your customers' main channel: real-time service and sales.

Instagram

Replies instantly to the DMs from your campaigns and posts.

Facebook Messenger

Turns inquiries from your page and your ads into sales.

Telegram

Immediate service for communities and customers on this channel.

Your website

A chat on your page that serves and guides every visitor.

Your online store

Answers questions about products, shipping and orders in your e-commerce store.

Shopify

Handles questions and orders directly from your Shopify store.

WooCommerce

Answers about products and orders in your WooCommerce store.

Email

Reads and replies to your customers' emails without a backlog.

Campaign forms

Every lead that comes in through a form gets an instant reply.

Google Business Profile

Replies to the messages that come from your Google listing.

Calls redirected to chat

The calls you cannot take continue as a chat.

And internally too

The same agent serves your team on your internal channels.

Slack

Answers the team's questions in your Slack channels.

Microsoft Teams

Handles internal inquiries directly in Teams.

Internal team panel

A dedicated panel so your team can query the agent.

Team WhatsApp

Your team also asks the agent questions on WhatsApp.

Wherever they write from, it is the same conversation and the same agent.

Acts, not just replies

An agent that acts, not one that just replies

Most agents only return text. Ours acts: it checks your sources, carries out actions on your systems (CRM, calendar, store) and records every step. Your CRM is one more gear in the machine, never a black box.

Step 01
Checks your sources Reads your knowledge base, catalog, documents and real data
Step 02
Reasons and decides Understands the customer's intent and defines the best action to take
Step 03
Acts on your systems Books on your calendar, updates the CRM and checks orders in your store
Step 04
Records everything Every interaction stays in your CRM: traceable, organized and under your control

Your operation never loses the thread. Every interaction is recorded, traceable and under your full control.

Governance and control

It is not a black box: it is a governed agent

Most AI agents operate without control. Yours runs on our own infrastructure, with measured cost, every conversation logged and monitoring that alerts before your customer notices.

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01

Cost under control

Every agent goes through a gateway that measures its usage. You set caps and get alerts if something spikes.

02

Every conversation auditable

What was asked, what it answered and how much it cost are all recorded. It is reviewed with evidence, not assumptions.

03

Continuous monitoring

We watch the services 24/7. If something fails, we see it first and act before it affects your sales.

04

Own infrastructure

Everything runs on servers we control. Your data stays under custody, not scattered across third parties.

We turn AI from an unpredictable black box into a measurable, controllable and reliable tool.

Real orchestration

It is not a bot, it is a governed operation

Behind every agent runs a monitoring layer that we build and operate ourselves. This is what happens while you are not looking.

Silence detection If messages stop coming in, the system notices and alerts the team before sales are lost.
AI cost control Every dollar spent on AI goes through a central gateway with a spending cap and automatic alert.
Channel monitoring We monitor the advisors' WhatsApp lines in real time.
Errors under control A central monitor detects if any bot fails and reports it instantly.
24/7 availability We make sure the services are up around the clock, with automatic alerts.
Continuous CRM audit Data is synced and audited every few minutes, not once a day.

Most deliver a bot and leave. We operate and watch over your system every day.

Internal processes

It does not just serve customers: it automates your operation

Designed for midsize companies. The same agent works internally and takes away the repetitive tasks that eat up your team's hours.

Replies instantly

The agent answers internal questions about policies, processes and data instantly, without anyone interrupting anyone.

Use cases

What kind of business does it work best in?

We already operate agents in health and aesthetics, beauty, food parks and restaurants, e-commerce, automotive, import and logistics, legal services and culture. If you receive messages from customers, the agent fits in these and several other sectors.

Culture and museums

Cultural venues that handle visitors and reservations by message. The agent shares opening hours, answers access questions and books visits with no line.

Health and aesthetics

This is where we have the most agents running. They book appointments 24/7, send reminders and separate what is urgent from what is scheduled without overwhelming reception.

E-commerce

Stores with a high volume of product and shipping questions. The agent answers from the catalog instantly, recovers carts and tracks the status of every order.

Legal services

Firms that close by message and cannot lose an inquiry. The agent qualifies the prospect, books the meeting and leaves all the context in the CRM.

Real estate and construction

Projects with a high volume of inquiries from listing portals. The agent replies instantly, qualifies the budget and books visits.

Beauty

Aesthetic centers and spas that live off their schedule. The agent books treatments, answers questions and reactivates inactive clients.

Education and training

Institutes and academies that need to fill spots. The agent answers about programs, qualifies interest and books interviews.

Automotive

Dealerships with many inquiries about models. The agent shares prices, qualifies the budget and books test drives.

Tourism and hotels

Hotels and agencies that serve customers around the clock. The agent answers availability, quotes packages and takes reservations.

Gyms and fitness

Gyms and studios that attract customers through social media. The agent shares plans, books trial classes and reactivates those who went cold.

Food parks and restaurants

Restaurants with orders and reservations by message. The agent takes reservations, answers menu questions and guides the order.

Import and logistics

Operators with customers asking about their shipment. The agent reports statuses, resolves issues and routes the complex cases.

Insurance and finance

Advisors with prospects asking for quotes. The agent qualifies, explains coverage and books with the right advisor.

Workshops and technical services

Workshops that book on WhatsApp. The agent quotes services, books the appointment and notifies when the job is ready.

Events and entertainment

Organizers with inquiries about dates and prices. The agent answers availability, quotes and books the meeting.

Configurator

Build your agent and see what you need to launch it

Four questions, less than a minute. The plan builds itself as you answer.

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How we work

From zero to a live agent, in 15 days

No never-ending projects. A clear process, day by day, until your agent works for you.

Day 3

Diagnosis

We understand your customer service process, your channels and where leads are being lost today.

Day 5

Channels and CRM up and running

We connect your channels and set up your CRM: all your messages in one place.

Day 10

Agent configured and trained

We train the agent with your information and set up qualification, booking and automations.

Day 15

Your agent goes live

Real tests, final adjustments and handover with your team. Your agent serves customers and books on its own.

+40
Brands with AI agents
+100
Clients on 3 continents
+200
Flows in production
24/7
Monitoring with alerts
Our technology

Built with enterprise-grade technology

Every agent runs on our own infrastructure and on industry-standard tools.

Frequently asked questions

What we get asked the most about AI agents

How long until the AI agent is up and running?

It depends on the scope, but an AI agent is usually operational in about 15 days. The first days are diagnosis and base setup; from there we fine-tune it with your real processes.

Can the agent handle several channels at the same time?

Yes. We connect WhatsApp, Instagram, Telegram, Facebook Messenger, your website and your online store to a single agent. It replies from one history regardless of the source channel, and the whole conversation is centralized in your CRM.

Does the agent only serve customers or does it also work internally?

It does both. Besides serving customers, the same agent answers your team's questions, checks documents and databases, generates reports and carries out repetitive tasks in your operation.

What happens when the agent does not know how to answer something?

The agent detects when a case needs human judgment and escalates it to your team with the full conversation history loaded in your CRM. Your team steps in right away without losing context and the customer does not repeat anything.

Do I need to have Kommo to implement the agent?

You do not need to have it beforehand. We are an official Kommo Partner and implement it for you within the same process. If you already have it active, we integrate with the current state of your account without migrating anything.

Can I adjust the agent's tone and language after launch?

Yes. The agent is configured with the tone, vocabulary and limits your business needs. After launch you can request adjustments: we update the prompt, the knowledge base or the flows based on what you learn in real operation.

How do I know how much the agent costs me each month?

Every agent goes through a central gateway that measures its usage, with clear reports and the option to set a spending cap.

What happens if the agent answers something incorrectly?

Every conversation is logged and reviewable, so the exact case is identified and corrected with evidence.

Your next customer is writing right now. Who is replying?

Book a free consultation and we will show you how to implement your omnichannel AI agent, live in 15 days.

No commitment. We reply in under 24 hours.