TMV One documentation

Start here

If this is your first time, follow the guides in the order shown. Each step explains what you need, what you must authorize and how to check that the setup is ready.

1. Review the requirements in Getting started.
2. Install and authorize TMV One in your business account.
3. Choose how to connect the number: new number or existing app.
4. Check the status in My numbers.

Choose a task

Go straight to the guide you need.

• Install TMV One→
• Connect a new number→
• Keep an existing app→
• Review connected lines→
• Change the plan capacity→
• Uninstall or revoke access→
• Fix an error→

All guides

• 01 Getting started with TMV One Requirements and initial walkthrough to start using TMV One WhatsApp Multiline.
• 02 Installation and authorization Guide to install TMV One, select the correct account and grant the necessary permissions.
• 03 Connect a new number Steps to register and connect a new WhatsApp number in TMV One.
• 04 Connect an existing app Guide to keep the WhatsApp Business mobile app and connect it to TMV One when the account is eligible.
• 05 Manage my numbers Check the status, capacity and available actions for the numbers connected in TMV One.
• 06 Plans and capacity Learn how plans, slots and capacity changes work in TMV One.
• 07 Administration for organizations Guide for organizations that manage TMV One across multiple business accounts.
• 08 Uninstall or revoke TMV One Learn what happens when you uninstall TMV One or revoke its authorization.
• 09 Troubleshooting Solve common installation, authorization, connection and line status errors in TMV One.
• 10 Security and privacy Learn about the access, account separation and data protection practices applied in TMV One.
• 11 Frequently asked questions Answers about TMV One installation, numbers, plans, uninstallation, data and support.